Researcher, writer, art lover
As a Lead UX Researcher with over a decade of experience across the US, UK, and France, I specialize in leading research and enabling teams to scale its impact.
I thrive in agile environments, delivering actionable insights while empowering cross-functional teams through playbooks, templates, and workshops.
At ADP, I built and led the UX Research Enablement Program, equipping Designers and Design Writers to run high-quality studies, accelerating onboarding, and strengthening cross-team alignment. I excel at translating research into strategic decisions while creating frameworks that elevate design quality and embed user needs into product strategy.
Project 1: Redesigning the search at Abcam
Analysis revealed that search was one of the most critical pain points in the user journey, creating friction at multiple touch points.
To address this, the discovery research set out to reimagine the search experience and define a new journey that better supports user needs.
I conducted in-depth interviews and a diary study to capture both online and offline behaviors, uncovering insights that shaped the foundation for designing a more seamless and intuitive search experience.
Project 2: Enabling Research at Scale - Create and Gather
Recognizing the imbalance between UX Research and UX Design, ADP initiated a strategic restructuring of its UX Design and UX Content functions.
The initiative aimed to democratize research capabilities across teams, empowering them to generate user insights independently.
By embedding research skills into the broader organization, ADP reinforced a culture of evidence-based decision-making, with a strong focus on validation through scalable approaches such as unmoderated testing.
Project 3: Enabling Research at Scale - Autonomy
The second pillar of the Enablement Program fostered a culture of autonomy and trust, equipping participants with the skills and confidence to lead their own research.
This shift empowered teams to drive cross-functional studies, strengthen decision-making, and champion user-centered practices across projects.
“It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.”
— Squarespace